Should Airlines Pay More When Your Flight Is Delayed or Cancelled?

Official title: Consultation on proposed amendments to the Air Passenger Protection Regulations (APPR)

Closed Regulations & Permits Justice & Rights Transportation
The Canadian Transportation Agency is updating the rules that protect air passengers. These changes follow a 2023 law requiring airlines to better compensate travellers for delays, cancellations, and lost baggage. The consultation gathered public input on the proposed new regulations.

Why This Matters

Ever had a flight cancelled and felt like the airline didn't care? These rules determine what you're owed when things go wrong. If you've been stuck at an airport overnight or waited weeks for lost luggage compensation, this directly affects you.

What Could Change

Airlines may face stricter requirements to compensate passengers for delays and cancellations. The rules could clarify what counts as an airline's fault versus situations beyond their control. Compensation amounts and timelines for payment may also change.

Key Issues

  • How should airlines compensate passengers for flight disruptions?
  • What situations should exempt airlines from paying compensation?
  • How should the updated regulations align with the 2023 Budget Implementation Act requirements?

How to Participate

  1. Review the proposed amendments in the Canada Gazette, Part I to understand the specific changes being proposed.

What Happened

The consultation closed on March 6, 2025. The page indicates that all submissions will be available once reviewed, but no summary of feedback has been published yet.

Key Documents