Help Improve Federal Government Accessibility Services
Official title: Three-year Departmental Accessibility Plan
Public Services and Procurement Canada wants to hear about barriers you've faced when using federal services. Your feedback will shape the department's next accessibility plan. This is your chance to help make government programs work better for people with disabilities.
Why This Matters
Use a wheelchair? Have a visual impairment? Struggle with government websites or forms? This consultation is about making federal services actually work for you. The barriers you've experienced—confusing forms, inaccessible buildings, unhelpful phone systems—could be fixed if you speak up.
What Could Change
PSPC could redesign its websites, forms, and service counters based on your feedback. New accessibility standards might be adopted for federal buildings and digital services. Staff training programs could be updated to better serve people with disabilities.
Key Issues
- What accessibility barriers have you experienced when using PSPC services?
- How can the department improve its accessibility services?
How to Participate
- Visit the accessibility page to comment on the accessibility plan and describe barriers you've experienced.