Should the Government Overturn a CRTC Decision on Telecom Service Disconnections?
Official title: Notice No. TPB-002-2025 — Petition to the Governor in Council concerning Telecom Decision CRTC 2025-157
A telecom company called Iristel is asking the federal government to overturn a CRTC decision about how Bell Canada and Northwestel handle service disconnection notices. The Governor in Council can change, cancel, or send back CRTC decisions for review. You can weigh in on whether this petition should succeed.
Why This Matters
Ever had your phone or internet cut off unexpectedly? This case is about the rules telecom companies follow before disconnecting customers. The outcome could affect how much notice you get before losing service.
What Could Change
The government could uphold, modify, or overturn the CRTC's original decision. If overturned, Bell and Northwestel might face different rules for disconnection notices. This could set a precedent for how telecom disputes are handled.
Key Issues
- Should the CRTC's decision on telecom disconnection notices be upheld or overturned?
- Are the current rules for disconnection notices by Bell Canada and Northwestel appropriate?
How to Participate
- Review the petition and related documents on the Spectrum management and telecommunications website.
- Submit your comments by email to telecomsubmission-soumissiontelecom@ised-isde.gc.ca in Microsoft Word or PDF format. Cite the Canada Gazette, Part I, October 11, 2025, and reference number TPB-002-2025.
- Or mail written submissions to: Director General, Telecommunications Policy Branch, Innovation, Science and Economic Development Canada, 235 Queen Street, 10th Floor, Ottawa, Ontario K1A 0H5.