How Can Health Canada and PHAC Become More Accessible?

Official title: Consultation: Health Canada and the Public Health Agency of Canada Accessibility Plans

Closed Policy & Studies Health & Safety Justice & Rights
Health Canada and the Public Health Agency of Canada asked Canadians with disabilities about barriers they've faced when dealing with these agencies. The feedback will shape their 2026-2028 accessibility plans. This consultation is now closed.

Why This Matters

Do you use a wheelchair, have a visual impairment, or care for someone with a disability? If you've ever struggled to access government health services or information, this was your chance to flag those problems. The goal is a barrier-free Canada by 2040.

What Could Change

Health Canada and PHAC will publish new accessibility plans for 2026-2028. These could change how their websites work, how they communicate with the public, and how their offices accommodate people with disabilities.

Key Issues

  • What barriers have people with disabilities faced when interacting with Health Canada or PHAC?
  • How can these agencies improve accessibility in their services and communications?

How to Participate

  1. This consultation is now closed. Feedback was collected via email to art-epa@hc-sc.gc.ca.

What Happened

The consultation ran from March 3 to April 25, 2025. Health Canada and PHAC thanked all participants who provided feedback. The input will be used to develop the 2026-2028 Accessibility Plans.