Should Enbridge Gas Expand Energy Efficiency Programs for Ontario Customers?

Official title: 2026-2030 Demand Side Management (DSM) Plan

open Regulations & Permits Environment & Climate Finance & Consumer
The Ontario Energy Board is reviewing Enbridge Gas's plan for energy conservation programs from 2026 to 2030. These "demand side management" programs help homeowners and businesses reduce natural gas use through rebates, audits, and efficiency upgrades. The OEB will decide whether to approve the plan and how costs get recovered through customer bills.

Why This Matters

Heat your home with natural gas? This affects what rebates you can get for furnace upgrades, insulation, or smart thermostats. The programs could help lower your energy bills—but the costs get spread across all gas customers. Small businesses and landlords may also see new incentives to cut energy use.

What Could Change

The OEB could approve, modify, or reject Enbridge's proposed efficiency programs and budgets. A decision was issued in November 2025 setting the framework. Approved programs would launch in 2026 and run through 2030, with costs recovered through gas distribution rates paid by all Ontario Enbridge customers.

Key Issues

  • What energy efficiency programs should be offered to residential and business customers?
  • How much should Enbridge spend on demand side management programs?
  • How should program costs be recovered from ratepayers?
  • What incentives should Enbridge receive for meeting efficiency targets?

How to Participate

  1. Review the case documents including the November 2025 Decision and Order to understand the proceeding status.
  2. Submit a letter of comment to the OEB. Several public comments have already been filed in this proceeding.