Share Your Experience with French Language Services in the NWT
Official title: GNWT Services in French
Do you use Government of the Northwest Territories services in French? The GNWT wants to hear about your experience. This ongoing feedback helps improve French language services in Yellowknife, Hay River, Fort Smith, and Inuvik.
Why This Matters
Speak French in the NWT? This is your chance to say whether government services actually work in your language. Your feedback shapes how frontline staff are trained and where French services are offered.
What Could Change
Feedback feeds into annual satisfaction surveys and systematic audits. The Francophone Affairs Secretariat uses results to guide training and improve service delivery across GNWT departments.
Key Issues
- How well does the 'active offer' of French services work in practice?
- Are French language communications and services meeting community needs?
How to Participate
- For quick, anonymous feedback, complete the online survey.
- For a formal response to your feedback, contact the Francophone Affairs Secretariat at francophone@gov.nt.ca or call (867) 767-9343 to request the appropriate form.
Submit Your Input
Questions Being Asked (3)
- How was your experience accessing GNWT services in French?
- Did you receive an 'active offer' of service in French?
- Was the service provided directly, by referral, or via interpretation?