Help Shape Kitchener's Digital Future
Official title: Digital Kitchener Strategy Review
Why This Matters
Live in Kitchener? This affects how you interact with city services online. Whether you're paying a parking ticket, reporting a pothole, or checking transit schedules, this strategy shapes those digital tools. It also influences who gets left behind when services go digital.
What Could Change
The updated strategy will guide how Kitchener invests in technology over the coming years. This could mean better online services, improved internet access in underserved areas, or new smart city features like the LED streetlight network already installed. The city wants to ensure digital services remain inclusive.
Key Issues
- What's working well with the city's current digital services?
- What needs to be improved in how the city uses technology?
- How can technology better support everyone in the city, including those at risk of being left behind?
How to Participate
- The surveys are now closed. You can sign up to follow the project by clicking the 'Follow' button on the consultation page to receive updates on the draft strategy and future opportunities to provide input.
- Review the current Digital Kitchener Strategy (2017) to understand what the city has been working toward.
- Contact Nicole Amaral, Digital Kitchener Innovation Lab Director, at nicole.amaral@kitchener.ca or 519-741-2345 with questions.
What Happened
The city completed three stages of engagement: an initial survey with residents and the tech community, in-person sessions with staff and community groups, and a follow-up survey. A draft strategy is now in development based on what was heard.