Should Alberta Change How Road Tests Are Booked?
Official title: Road testing engagement
Alberta asked for feedback on its road test booking system after wait times became a problem. In 2019, the province switched to centralized booking with government-employed examiners. The consultation has now closed.
Why This Matters
Learning to drive? Long wait times for road tests can delay getting your license by months. That affects young people trying to get to work or school, and anyone who needs a license for their job.
What Could Change
The government used this feedback to review the centralized booking system. Changes could include more examiners, different booking methods, or returning to the previous system.
Key Issues
- How can wait times for road tests be reduced?
- How can customer service be improved?
- Is the centralized booking system working?
What Happened
The feedback gathered was used to inform the review of centralized booking for the road testing system. A news release about improving road testing was published in November 2019.