Should Internet Providers Use Nutrition-Style Labels for Plans?

Official title: Share your thoughts on making shopping for Internet easier

Closed Regulations & Permits Finance & Consumer Technology & Digital
The CRTC asked whether internet providers should display plan details on standardized labels—like nutrition facts on food. Instead of calories, you'd see price and speed at a glance. The goal? Make it easier to compare plans without wading through fine print.

Why This Matters

Ever tried comparing internet plans? It's a mess of asterisks and hidden fees. This could force providers to show you the real price and actual speeds upfront. No more surprises on your first bill.

What Could Change

Internet providers may soon be required to display standardized labels showing price, speed, and data limits. The CCTS could get new powers to enforce these rules. If you've ever felt tricked by misleading ads, this regulation aims to fix that.

Key Issues

  • Should internet plans have standardized labels like nutrition facts?
  • What information do Canadians need most when choosing a plan?
  • How should technical terms like 'download speed' be explained?
  • What role should the CCTS play in enforcing new labelling rules?

How to Participate

  1. This consultation is now closed. You can review the comments submitted by others during the consultation period.

Events

Date Event Location Actions
June 10, 2025 Public Hearing

What Happened

The consultation ran from December 4, 2024 to February 20, 2025. A public hearing was held June 10-13, 2025. Comments were received online, by mail, and by fax. Transcripts of the public hearing are available.