How Should Correctional Service Canada Communicate?
Official title: Commissioner's Directive 026: Communications
Correctional Service Canada is updating its internal communications policy. This directive covers everything from how staff use social media to how the agency talks to inmates and the public. The consultation asked for feedback on these communication rules.
Why This Matters
This mostly affects CSC staff and how they do their jobs. But if you have a family member in federal prison, these rules shape what information you can access and how the agency communicates with you.
What Could Change
The directive sets rules for plain language, official languages, social media use, and how CSC identifies itself publicly. Staff communication procedures and approval processes could be updated based on feedback.
Key Issues
- Should communications for offenders be written at a grade 8 reading level?
- How should CSC staff use social media and web tools?
- What approval processes should govern communications products?